Tired of Fighting Fires? Your team is talented, but you're drowning in complexity. We help you Simplify, Standardize, Automate & Monitor your way from reactive chaos to proactive control.
Stop Fighting Fires. Start Building Excellence.
Most IT teams are trapped in reactive mode. We help you break free with our proven approach: Simplify → Standardize → Automate → Monitor.
"We're Always Fighting Fires"
The Problem: Your team spends 80% of their time on break-fix instead of strategic initiatives.
Our Solution: Proactive monitoring and automated remediation that prevents fires before they start.
- Infrastructure monitoring & alerting
- Automated incident response
- Predictive maintenance workflows
- 24/7 managed services
"We Can't Scale Our Operations"
The Problem: Manual processes and inconsistent configurations create bottlenecks as you grow.
Our Solution: Infrastructure-as-code and automation that scales with your business.
- Cloud migration & optimization
- Infrastructure automation
- Deployment pipeline automation
- Configuration management
"We're Vulnerable & Don't Know It"
The Problem: Security gaps and compliance requirements feel overwhelming without dedicated security staff.
Our Solution: Comprehensive security frameworks and compliance preparation.
- Vulnerability management
- Compliance readiness (SOC 2, NIST, etc.)
- Security automation
- Risk assessment & remediation
Ready to Elevate Your IT Operations?
Get a clear roadmap for your biggest operational challenges. Our free 30-minute assessment identifies your pain points and outlines specific steps to achieve operational excellence—no obligations, just actionable insights.
Schedule Your Free AssessmentWhat do you have in your stack?
The OpStack team has worked with dozens of software languages, tools, and packages in developing systems and automating operations as employees of a dozen different firms over the last 50 years. Some lessons can only be learned by hands on experience and successful trial-and-error.
The Stackers
We are Architects,
Engineers,
Ninjas,
Artists,
Listeners.
We hate repetitive work — we want to minimize it in our lives and the lives of our customers. OpStack team members have successfully automated operations and built complex solutions for top 10 banks, big 4 accounting firms, billion dollar SaaS providers, government agencies, and Fortune 100 e-commerce sites.
We've evaluated the available technologies, defined the critical processes, and refined the OpStack approach across a wide range of technology architectures and platforms. The fundamentals of operations automation are a solved problem — this lets OpStack apply them to client-specific challenges and opportunities.
Evan Bauer
Chairman & Chief Stacker
OpStack CEO and founder Evan Bauer has worked for almost 50 years as an architect, consultant, analyst, software engineer, and executive in the architecture, design, implementation, and maintenance of complex information systems and software products for mission-critical applications, most often in the financial services industry.
He has served as Group Head for Technology Operations at KPMG and VP Architecture at Dealertrack Technologies. Previous experience included serving as CTO at both Credit Suisse First Boston and the Collaborative Software Initiative, as well as in engineering roles at Bankers Trust, DEC, and CDC.
When he isn't stacking, Evan can be found doing photography, hiking, or volunteering with both Habitat for Humanity and the Amateur Radio Emergency Service. Did anyone mention wood-fired barbeque?
David Kennedy
Managing Director & The Midnight Coder
David has 25+ years of experience as both an individual contributor and leader in a range of industries including Investment Banking, Staffing Agencies, Healthcare, Payment Processing, Legal, Manufacturing, Automotive, and a Big 4 financial firm.
He focuses on driving direct solutions to difficult problems. David has a proven and deep experience orchestrating solutions with computing environments including Clouds (Private & Public) Windows, Linux, AS400, and Minicomputers.
When time permits, you can find him spending time with his family, restoring cars, traveling or attending concerts.
Ray Ramirez
Managing Director & The Problem Solver
Ray's career started in the banking sector with Kidder Peabody and then moved into the world of telecom at New York Telephone.
Afterwards, Ray moved back to the banking industry in 1998 with Citi, Credit Suisse and UBS Investment Bank. Ray has been involved in many IT projects covering a wide range of roles and services. He did make a quick stop in the publishing industry at The Readers Digest Association where he worked on their desktop and mail migration.
After the banks, Ray continued to augment his technology work at DealerTrack Technologies and KPMG, where he spearheaded web applications, releases to database creation and server and storage projects.
Ask Ray about baseball, he became a corporate baseball champion at KPMG.
Jered Sutton
Managing Director & The Source
Jered is a Stacker with 16+ years of experience as both an individual contributor and leader in a range of industries including Wireless ISPs, Human Resources, Automotive, and one of the Big 4 financial firms.
He focuses on deep understanding and using a combination of technology and process to build sustainable solutions to big operational problems around infrastructure management. He is passionate about open source technology and loves sharing his passion with anyone and everyone.
A short list of the things you can ask him about: Public Cloud(s), Devops, Serverless, Python, Ansible, Saltstack, Docker, Vagrant and Splunk.
Jared Trog
Managing Director & The Ninja
Jared has 16+ years of experience in technology operations. He focuses on using a winning smile and some code to solve big operational problems around infrastructure management using a combination of Infrastructure as Code, Communication, and Hard Work™.
He has used systems thinking and empirical process improvement in a variety of industries ranging from Wireless ISPs, Local Government, Automotive, and one of the Big 4 financial firms as both a contributor and leader in public and private clouds, devops and automation, technology lifecycle management, and security response.
When time permits, you can find him with a soldering iron in hand building a raspberry pi project, constructing solar arrays or competing in a Tae Kwon Do tournament.
Amauri Viguera
Managing Director & The Diplomat
Amauri has amassed his 10,000+ hours of experience at organizations like KPMG, Morgan Stanley, Credit Suisse and Citi, where he consistently delivered. He occasionally jokes that, "I guess when you count it, I've been getting paid for doing "computer stuff" for about 25 years or so".
When circumstances appear to be impossible, he grabs a pack of Red Bull or Monster and Amauri finds a way to successfully close off a project. Never shy to provide a candid assessment of a situation, he then focuses on delivery. Amauri has both breadth and depth with Windows, Linux, Databases, email, collaboration software and anything else tech.
He has been doing troubleshooting since he messed up the CONFIG.SYS on an 8088 back in the day and it wouldn't boot. In the middle of pulling memory chips, it dawned on him that the motherboard would mess up knuckles in a hurry so he made a note to not let it happen again to himself or anyone else. This inspired him to make sure that everyone works as smart and hard as he does.
Outside of work, Amauri is an accomplished world traveller, connoisseur and gourmet when the situation allows.
Mark Casey
Stacker & The Containerist
Mark has more than 15 years' experience working with technology in industries including fixed wireless, insurance, rental, interactive cloud training, most recently as a senior engineer for IBM Cloud. While he enjoys working with nearly all technologies, he is most passionate regarding innovations in content-addressable storage and container orchestration.
Outside of work he enjoys time with family, traveling, and browsing Steam sales for games he is definitely eventually going to play.
Michael Charo
Stacker & The Shadow
Michael has spent the last 20 years amassing a diverse set of knowledge and skills while helping companies ranging from mom-and-pop to large enterprises navigate their IT journey. Whether that was a server in a closet, a global network of datacenters, or a complex hybrid cloud infrastructure.
Michael worked at an international company for several years, where he was responsible for a wide variety of tasks (server management, resource planning, troubleshooting, tool building, etc) before taking his battle hardened skillset to one of the Big Four accounting firms. There he was responsible for automating many of the operational tasks, creating software packages, and building tooling to enhance consistency and velocity of other teams. Later he moved to the cloud automation team where he brought customer solutions to multiple cloud platforms, working on all aspects including architecture, development, troubleshooting, operations, and automation.
Outside of work, Michael enjoys tinkering with electronics, waiting on his 3D printer, and filling up his Kindle with books he'll read one day.
Josh Kropf
Stacker & The Code Slinger
Josh began his career as a sysadmin for a small ISP in the early 2000's. Maintaining servers and networks was a great experience, but his true passion was in software development.
In 2005, he joined a mobile software as a service company and he began to exercise his skills developing mobile software for banking, gaming and investment companies, utilizing the BlackBerry and Apple operating systems. Josh was responsible for the mobile apps themselves including supporting backend systems.
He continued to advance his skills and Josh was recruited to take on the role of principal architect to build and enhance an industry leading experiential marketing data capture and activation, SaaS platform. He designed and architected the platform to securely process tens of millions of records for Fortune 100 firms.
In his spare time you'll find Josh tinkering with electronics, cooking delicious food, or playing on his Minecraft server.
Hai Nguyen
Stacker & The Registry
Hai joined Opstack with more than a decade of experience delivering technology solutions for university, healthcare, and finance organizations. He started his journey in IT working in helpdesk and has grown to implement and support everything from desktops to servers, databases, and network infrastructures. Most recently he has designed and built custom automation of data integration processes while developing custom database driven applications.
Outside of work, Hai enjoys working on cars and not getting injured in a variety of sports.
Matthew Slanker
Stacker & The Alchemist
Matthew's journey to OpStack began 16 years ago at Motorola, where he was hired as a mobile phone repair technician, and later wrote software to automate their warranty claims analysis and reporting. Documenting, understanding and automating things has always been in his blood.
Matthew was hired by a fellow Stacker to work at NCH. Initially a member of the help desk, he advanced quickly after voluntarily automating the iPhone setup process for their sales reps. This little project caught the attention of the Development Team, which he later joined before ultimately he returned to Operations as a Sys Admin. Having become well versed in troubleshooting, customer service, software development, and operations, Matthew continued his quest to automate all the things by joining the prestigious Cloud and Automation Team at KPMG.
When he is not with his family or stacking for our customers, he is with his hobbies. Matthew is a serial tinkerer and has an extensive list of hobbies which include learning languages (primarily Japanese), photography, and drawing to name a few. Ask Matthew about making your own keyboard.
Adam Wenger
Stacker & The Sequel
Adam brings 17 years of database experience with him from several industries. These include packaged software development, insurance, banking, and a Big 4 accounting firm.
When he's not tuning queries or optimizing procedures, you'll find him automating manual processes and removing pain points. His main interest at work is trying to make queries and automated tasks as efficient as possible. Adam's largest automation victory was a custom CI/CD process for a previous development team, saving his team months of manual person-hours each year.
When Adam isn't working, he enjoys traveling and playing with his wife and their two kids, as well as playing traditional JRPGs.
Bill Covert
Stacker & The Builder
Bill started his professional development career in 2012 by building an application to calculate and track batches for a small-scale biodiesel plant. Since then, he's worked as a developer in the real estate, fitness, health care, consulting, and government contracting industries. He's architected new solutions, built out new solutions, and maintained legacy solutions.
In his spare time, Bill likes spending time with his family, reading books, playing guitar, playing soccer, building wood furniture in his garage, creating video games, and enjoying the outdoors.
Travis Bounds
Stacker & The Rookie
Travis began his IT career over a decade ago in college, landing a role at a small MSP despite lacking experience. Excelling with customer service, Travis quickly stacked up a breadth of experience across IT including onsite support, system design and consulting, and sales and marketing.
Transitioning to a management role and eventually a DevOps role at an automotive SaaS company, Travis quickly led the customer service efforts in his new endeavor and played a critical role in real time monitoring and remediation of live systems while also managing the technical support teams during incident responses. Travis used his limited access to databases and application code to assist with his ultimate goal of customer support and product stability. Leveraging his expertise in customer service and incident response, Travis has also worked in AWS contributing to cloud architecture support and design while also enhancing system security through vulnerability assessment and protection.
When not stacking you can find Travis spending time with his family, weightlifting, or falling down a rabbit hole while fixating on a new obscure topic.
Chuck Kelley
Advisor & The Data Guru
Chuck has led, managed, designed and built all types of data platforms. He has worked in Data Architecture most of his career at Amazon.com, Group Health Cooperative, DealerTrack, Excellence In Data, and Digital Equipment Corporation. He leverages his expertise with databases, data modeling, and ETL tools to effectively store and deliver critical information for businesses.
His specialty is the back-end and he has been making "Data" a critical asset to organizations before it was fashionable.
He has written books and contributed to numerous published pieces such as DEC Rdb/VMS: Developing the Data Warehouse, Impossible Data Warehouse Situations, The Internet Encyclopedia and Business Intelligence Implementation: Issues and Perspectives.
Things that will get Chuck talking are Enterprise Data Architecture, Data Modeling, Database Models, Enterprise Data Warehouse and Data Marts, Business Intelligence, Data Architecture, Santa Claus and Christmas.
Services
Engagements with OpStack typically start with an in-depth assessment where we help you develop a roadmap to get you from where you are to where you want to be.
- Migrations
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On-premise to Cloud On-premise to Cloud
Navigate your cloud journey with confidence. We begin by thoroughly assessing your current on-premise landscape to distill complexities and chart a clear path forward. Our migration strategies then focus on establishing consistent, secure, cost-effective configurations for operational excellence in the cloud. Leveraging advanced tooling for efficient execution, we ensure a repeatable deployment of your workloads, all while implementing comprehensive oversight from day one to validate performance and ensure a seamless transition.
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Cloud to cloud Cloud to cloud
Mastering a multi-cloud estate requires clarity and control. Our approach maps existing deployments and interdependencies before streamlining cross-cloud operations through architected governance, security postures, and networking frameworks that respect each platform's unique strengths. Through intelligent process orchestration, we facilitate smooth workload mobility and consistent policy enforcement. Continuous insight into your entire multi-cloud environment ensures optimal performance, cost-efficiency, and compliance.
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Microsoft 365 Microsoft 365
Unlock the full potential of your Microsoft 365 environment -- in the cloud, on-premise, or hybrid. With a clear picture of your collaboration needs and data landscape, we refine your identity management and data governance strategies, aligning them with your business requirements. We then implement best-practice security configurations and user access policies for uniformity. Post-migration, we enable efficient management of routine administrative tasks and policy enforcement, backed by robust visibility into usage, security, and overall platform health.
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Database Database
Transform your database landscape for peak performance, availability, and cost-effectiveness. Taking stock of your existing database implementation and connected applications informs our approach to uncomplicate and identify optimization opportunities. We then apply proven migration patterns and robust security protocols tailored to your specific database platforms. We leverage the full range of existing open source and commmercial tools, and are able to quickly develop bespoke migration code to address your specific requirements and operational constraints. Key processes like backup, recovery, and scaling are enhanced through intelligent system management, while continuous performance tracking and data integrity checks proactively address potential issues.
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Automation and Development
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Software Defined Infrastructure Software Defined Infrastructure
Build a resilient and agile foundation for your operations. Informed by your current infrastructure realities, we guide you in focusing your models on core, essential components. From there, we develop repeatable, best-practice patterns for compute, storage, and networking, which are then brought to life through powerful infrastructure-as-code implementations. Integrated real-time system awareness provides insights into health and compliance, creating a dynamic and self-optimizing environment.
OpStack Builder SDI provides for rapid deployments, improved availability, low-effort patching and upgrades.
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Application Development Application Development
Create purpose-built IT operations, cloud management, and data-centric applications that streamline your internal processes. Our development approach examines your operational workflows to produce elegant solutions for infrastructure automation, configuration management, efficient data processing, and DevOps efficiency. We build with operability in mind, creating applications that integrate seamlessly with your existing monitoring systems and management tools. Our expertise in IT operations means we design applications that truly understand and address the unique challenges of modern infrastructure management.
We are architects who code and we take pride in our craft. We deliver high-quality custom software at a fraction of the cost of traditional outsourced development firms.
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Application Deployment Application Deployment
Achieve rapid, reliable, and secure software delivery. Building on your current practices, we work with you to reduce complexity within your release processes, minimizing potential points of failure. By establishing consistent quality gates and approval workflows, we ensure uniformity. Deployment pipelines are then engineered for speed and reliability, incorporating progressive strategies while integrated health checks and validation maintain visibility post-release.
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Vulnerability Management Vulnerability Management
Strengthen your security posture through OpStack's proactive and efficient approach. Starting with a clear picture of your asset inventory, we help clarify your vulnerability management framework, sharpening priorities and streamlining processes. Our methodology applies uniform risk assessment and remediation protocols across your diverse assets. We leverage technology-driven solutions for continuous scanning, intelligent prioritization, and timely patch deployment with configuration updates, while comprehensive security intelligence tracks progress, verifies remediation, and ensures ongoing vigilance.
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Support
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Managed Services Managed Services
Elevate your IT operations with proactive and intelligent support. With insight into your operational environment, we optimize incident response through clear definitions and effective workflows. Our services include timely security patch deployment and comprehensive endpoint provisioning and management to maintain a secure, reliable computing environment. We employ smart systems for routine maintenance and self-healing for common issues, while our advanced observability platforms detect and often preemptively resolve incidents, ensuring high availability and user satisfaction. With SLAs tailored to your business requirements, we provide responsive, highly-skilled support, giving your users quick service and confidence in the security and availability of the technology they depend on.
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Compliance Readiness and Audit Preparation Compliance Readiness and Audit Preparation
Navigate the complexities of regulatory compliance with ease. We support a wide range of frameworks including NIST-800, HIPAA HITRUST, PCI DSS, ISO-27001, and SOC 2, providing comprehensive pre-audit preparation and remediation services. After reviewing your control environment, we assist in breaking down your control landscape by mapping requirements to a unified framework. Our approach delivers well-defined policy and procedure documentation with evidence collection processes critical for audit success, coupled with diligent status reporting to provide real-time insights into your compliance posture, proactively addressing potential gaps before auditors arrive.
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Cloud Administration Cloud Administration
Gain superior control and efficiency in your cloud environments. Beginning with a review of your cloud resources, we help you structure your resource organization and implement robust governance models. Our services include detailed cloud spend analysis and ongoing cost optimization to ensure maximum value from your investments. By establishing common tagging strategies, security policies, and access controls, we lay the groundwork for effective streamlining of routine administrative tasks and resource provisioning. Comprehensive dashboards and alerts offer deep visibility into usage, security, and spending, empowering informed decisions. OpStack are certified solution partners for all of the major cloud providers.
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Database Administration Database Administration
Skilled and diligent database administration is critical to successful application service delivery. For firms without full-time professional DBAs (or without enough of them) OpStack provides remote DBA and database architect services that augment your development and system administration teams. We support multiple distributions and editions of Microsoft SQL Server, PostgreSQL, MySQL/MariaDB, and Oracle, both on-premise and in the cloud, for both end-user and SaaS clients.
Recognizing your database ecosystem's unique characteristics, we focus on refining architecture where possible and applying consistent management practices across all platforms. Critical maintenance tasks, performance tuning, and backup procedures are enhanced through system-driven efficiencies. Proactive health and performance analytics track key indicators and resource utilization, enabling us to ensure reliability and swiftly address any emergent issues.
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3rd Level Support Retainers 3rd Level Support Retainers
Access deep expertise precisely when you need it—without the overhead of maintaining a diverse team of subject matter experts. Our flexible support model gives you on-demand access to specialized knowledge across a wide range of technologies, providing the benefits of senior-level expertise at a fraction of the cost of full-time specialists. Our approach to complex problem-solving involves quickly understanding the specific context before dissecting the issue to its core components through expert analysis. We apply methodical troubleshooting techniques honed over years of experience, while ensuring that insights gained from every engagement enhance your team's capabilities.
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Executive
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Strategic Advisory Strategic Advisory
We partner with your leadership team to create practical, measurable technology strategies that directly support your business objectives. Our approach reduces complexity, creates consistency, and ensures your technology investments deliver tangible value. OpStack's senior advisors have served in CIO, CTO, and business-line architecture roles in everything from Fortune 500 companies to venture-backed startups. We bring a combination of decades of experience with current hands-on expertise to each advisory engagement.
- Clear Technology Roadmaps: Develop straightforward, actionable roadmaps with defined milestones, measurable outcomes, and clear accountability.
- Business-Driven Digital Transformation: Guide digital initiatives based on genuine business needs, ensuring consistent alignment between technology and strategic goals.
- Portfolio Optimization: Rationalize your technology investments, removing redundancy and technical debt, and prioritizing initiatives that deliver maximum business impact.
- Outcome-Focused Architecture: Establish practical, repeatable architectural patterns that bridge strategic vision and real-world execution.
- Transparent Investment Governance: Implement clear, measurable processes for technology investment decisions, balancing innovation, operational efficiency, and risk management.
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Operational Excellence Operational Excellence
Maximize your technology investments through efficient, reliable operations. We create streamlined service models that reduce costs, improve quality, and accelerate delivery timelines.
- Technology Service Optimization: Redesign core technology services to eliminate waste, reduce costs, and deliver measurable performance improvements within 90 days.
- Operations Automation: Replace manual processes with intelligent automation to reduce errors by 80% while cutting operational costs by 30-40%.
- Hybrid Cloud Efficiency: Establish unified governance frameworks across legacy and cloud environments, optimizing spend and ensuring consistent security controls.
- Proactive Risk Management: Implement early warning systems that detect and address operational issues before they impact your business.
- Technology Cost Optimization: Identify and eliminate redundant technologies and inefficient processes, delivering 15-25% savings on your technology spend.
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Organizational Transformation Organizational Transformation
Rapidly adapt your organization to capitalize on new business opportunities. We align your people, operating models, and leadership approaches to accelerate technology-driven transformation.
- Technology Operating Model Design: Create purpose-built organizational structures that increase speed-to-market by 40-60% while reducing coordination overhead.
- Digital Leadership Development: Equip your leadership team with the specific capabilities needed to confidently drive technology-enabled business transformation.
- High-Performance Team Building: Transform your technology organization's culture from project-centric to product-centric, improving both employee retention and business outcomes.
- Agile at Scale: Implement business-focused agile practices that deliver measurable value every 2-4 weeks, even in complex, regulated environments.
- Business-Technology Integration: Create seamless collaboration between business and technology teams, eliminating silos and establishing shared accountability for results.
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Ready to Elevate Your IT Operations?
We're here to listen and help. Share your story with us. Together, let's approach your next project and drive operational excellence with thoughtful operations.
Connect With UsStrategic Alliances
OpStack was formed because we like and trust each other. Nothing is of more importance to a successful business than working with the right people.
When it comes to partnerships, that's even more crucial. The teams and technologies you work with can make or break your customer, your business, your prosperity, and by extension, your well-being.
Open Source
Communities
We formed OpStack to be different. We believe that having an open bond with others builds valuable relationships. In addition to our partners above, we work with and participate actively in the community.
These communities are important sources of technical innovation, helping many firms develop successful market and profit strategies. We are strong supporters, beneficiaries and contributors of open source and open source projects.
